1. Information Collection

1.1 Personal Information

When you interact with us—whether by contacting us, making inquiries, submitting a property for sale, or opting in to receive SMS communications—we may collect personal information such as your name, email address, phone number, and other relevant details to facilitate our real estate transactions and provide requested services.

1.2 Usage Information

We may collect data related to your interaction with our website, such as the pages you visit, the duration of your visit, and other activities on our site to enhance your user experience.

1.3 Device Information

We may gather information about the device you use to access our website, including your device type, operating system, and browser type, to ensure compatibility and improve our services.

2. Use of Information

2.1 Service Provision

Your personal information is used to provide you with real estate buying services, including property evaluations, consultations, and processing of sales. We also use this data to enhance and streamline our services.

2.2 Communication

We may use your contact details to send you relevant updates, property offers, newsletters, customer service notifications, appointment reminders, account-related information, and other communications. If you have expressly opted in to receive SMS messages, we may also send customer care and promotional text messages. Consent to receive SMS messages is not a condition of purchasing any product or service. You may opt out of marketing communications at any time.

2.3 SMS Messaging and Consent

Customers may opt in to receive SMS messages from PLAIN DEAL HOMES LLC by submitting their mobile phone number through our website forms or other approved consent methods that include clear SMS consent language.

By opting in, you consent to receive recurring automated text messages related to customer care, appointment reminders, property updates, account notifications, and promotional offers. Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information provided below.

SMS opt-in data, consent records, and mobile phone numbers collected for SMS purposes are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

2.4 Transaction Processing

We use your personal and billing information to process any property transactions, including purchasing homes or related services.

2.5 Analytics

Usage and device information may be analyzed to understand how you interact with our website and to improve the user experience.

3. Security

We take reasonable measures to protect your personal information. However, please be aware that no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

4. Your Choices

You have the right to access, update, or delete your personal information. You may also opt out of receiving marketing emails or SMS messages at any time. To stop receiving text messages, reply STOP to any SMS message. For assistance, reply HELP.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. You can manage your cookie preferences through your browser settings.

6. Changes to this Privacy Policy

This Privacy Policy may be updated as our practices evolve. Significant changes will be posted on our website, and we will notify you when applicable.

7. Shared Data Usage

Your privacy is important to us, and we will only share your personal data under the following conditions:

Service Providers: We may share your data with third-party service providers to help us carry out functions like transaction processing, customer support, website hosting, SMS delivery, or property evaluations. These providers are required to maintain strict confidentiality and use your information only for the purposes specified by us.

Legal Requirements: We may disclose your information if required by law or in response to valid legal requests (e.g., court orders or government inquiries).

Protection of Rights and Safety: Your information may be shared to protect the rights, property, or safety of PLAIN DEAL HOMES LLC, our users, or the public, including preventing fraud or reducing credit risk.

Business Transactions: In the event of a merger, acquisition, or other business transaction, your personal information may be transferred, but only under strict confidentiality agreements.

With Your Consent: We will only share your personal information with third parties for purposes not covered by this policy when we have obtained your explicit consent.

Anonymized Data: We may share non-personally identifiable, aggregated data for research, analysis, or marketing purposes.

We do not sell, rent, or lease your personal data to third parties for marketing purposes. All data sharing complies with applicable privacy laws, and we take every reasonable measure to ensure your information remains secure.

Disclosure Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors and service providers solely for the purpose of supporting services such as customer service and SMS message delivery.

All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared, sold, rented, or disclosed to any third parties for marketing or promotional purposes. SMS opt-in information may only be shared with messaging service providers, aggregators, or vendors as necessary to deliver text messages on behalf of PLAIN DEAL HOMES LLC.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS messaging practices, please contact us at:

[email protected]

By using our services, you acknowledge that you have read and agree to the terms outlined in this Privacy Policy. If you choose to opt in to receive SMS messages, you also consent to receive text communications from PLAIN DEAL HOMES LLC in accordance with this Privacy Policy.